Shipping, Handling, and Return Policies

Processing Timeframe:

We aim to process all orders as quickly as possible. Since all orders ship to us and then to you, we aim
our processes to be as expeditious as possible. Your credit card will be charged at the time of your order.
Shipping will not occur until the charge has cleared.

Cancellation of order:

Any order may be cancelled within 24 hours of ordering. Orders may be cancelled only if they have
not been shipped. Once shipped, please refer to the return policy as listed below.

Shipping:

Shipping to the 48 contiguous United States will be by UPS or the US postal Service. Shipping times
will be dependent on processing times, but will be as timely as possible.

Shipping outside of the 48 Contiguous United States: Additional shipping charges will apply, and will
be manually determined when your order is placed. We will contact you with the shipping cost before
the order is sent through for permission for the additional cost.


Returns:

All products are covered by a money back guarantee if you are not satisfied for any reason within 14
days of receipt. A restock fee of 15% will be charged (credit given will be 15% less than the purchase
price). All you need to do is return the merchandise in the original shipping material with a copy of the
invoice to:

Returns: Att BJ
732 Monroe Avenue
Racine, Wisconsin 53405

Shipping charges are NOT refundable. All returns must be received by TheAlbumAlcove.com in their
original, undamaged condition. Returns must be wrapped within a carton as they were shipped and
cushioned for protection. If a gift box was included with your purchase - it may NOT be used as the
shipping carton. Any returns received by TheAlbumAlcove.com that do not comply with this policy
will not be accepted and credit will NOT be issued. (Return shipping will be paid by the buyer)

Credits will be issued to the credit card used to make the original purchase. Again, shipping charges
are NOT refundable.

In case of items arriving damaged, a claim must be made with the carrier within 7 days. Please be sure to
keep all original packaging for inspection.